Shipping Information
A Message To You
We understand your anticipation to receive your order from The Australian Mart, and we share your excitement! That’s why we strive to ensure fast delivery time, sourcing our products locally within Australia and dispatching them from warehouses primarily in Victoria or New South Wales, depending on stock and demand.
Our dedicated team processes orders swiftly, usually within 24 hours, although during peak times like holidays, this may extend to 48 hours. You can typically expect delivery within 4–14 business days, excluding any courier delays.
If you find yourself at the tail end of the delivery window, we apologise for any inconvenience. While rare, delays can occur, often due to factors beyond our control and within the control of postal services.
For inquiries, please reach out via our Contact Us page, although rest assured, your order is our priority and will be dispatched promptly. Plus, enjoy fast and free delivery nationwide on all orders, no minimum purchase required, unless otherwise specified.
Upon shipment, you will receive a confirmation email containing your tracking number for easy monitoring. Should you need assistance, please email us with your order number, and one of our friendly team members will respond within 24–48 hours.
Please note, while our products are stored and shipped from Australia, they are manufactured in China to provide you with quality items at affordable prices.
Thank you for choosing to shop with us. Your support means the world to us!